Terms of Use

Terms of Use

Last updated: August 11, 2026

Welcome to RVIP. These Terms of Use (the “Terms”) are a binding agreement between you and RVIP (“RVIP,” “we,” “us,” or “our”) and govern your use of the RVIP websites, apps, and services — including our karaoke rooms and events, the shared song queue and display, user accounts and profiles, any posting or commenting features, and our AI assistant (together, the “Service”).

By using the Service — including by tapping “Text me a code” to sign in or register — you agree to these Terms and to our Privacy Policy, which explains how we handle your information. If you do not agree, do not use the Service.

Heads up: Section 16 contains an arbitration agreement and class action waiver that affect how disputes between us are resolved. You can opt out within 30 days — see Section 16 for how.

1. Who may use RVIP

You must be at least 13 years old to use the Service. If you are under 18, you may use the Service only with the permission and supervision of a parent or legal guardian who agrees to these Terms on your behalf. We do not knowingly allow children under 13 to use the Service or create accounts.

2. The Service

RVIP is a mobile karaoke room: singers search for karaoke tracks, queue them from their phones, a host manages the queue, and a shared display plays the videos. The Service also includes booking information for events and an AI chat assistant. We may add, change, or remove features at any time, and parts of the Service may be available only in certain rooms, at certain events, or to certain roles (for example, hosts and admins).

3. Your account

You sign in with your mobile phone number: we text you a one-time code, and entering it signs you in. You are responsible for the phone number you register, for keeping your device secure, and for activity that happens under your account. Give us accurate information and keep it up to date. We may suspend or terminate accounts that violate these Terms, and we may reclaim or deactivate accounts that are inactive or associated with a phone number that has been reassigned by a carrier.

4. Your content

Parts of the Service let you submit content: your display name, song requests that appear in the shared queue, messages you send to the AI assistant, and — where those features are offered — posts, comments, photos, and other material (together, “User Content”). You own your User Content.

So we can run the Service, you grant RVIP a non-exclusive, worldwide, royalty-free license to host, store, reproduce, adapt (for example, reformatting), publish, publicly display, and distribute your User Content, in each case solely to operate, provide, promote, and improve the Service. This license ends when your User Content is deleted from the Service, except (a) where you have shared it with others who have not deleted it, (b) for copies retained in routine backups for a limited time, and (c) where we must retain it to comply with law.

Remember that karaoke is a shared experience: your display name and song requests appear in the shared queue, which is visible to anyone using the Service (including on the shared display), and posts and comments are visible to other users of the surface where you post them. Songs can be requested without an account. Don’t submit anything you wouldn’t want other people at the party to see.

You represent that your User Content:

  • is yours, or you have the rights needed to submit it;
  • doesn’t infringe anyone’s intellectual property, privacy, or publicity rights; and
  • complies with these Terms and applicable law.

If you send us feedback or suggestions, we may use them without restriction or compensation.

5. Acceptable use

When using the Service, you agree not to:

  • harass, threaten, defame, or abuse anyone, or submit content that is hateful, obscene, sexually explicit, or otherwise objectionable in a shared, all-ages space;
  • impersonate any person, or use a display name you don’t have the right to use;
  • submit content that infringes copyright, trademark, or other rights;
  • disrupt the Service — including flooding the queue, interfering with playback for others, probing or breaching security, scraping, or reverse engineering;
  • use the Service to send spam or unsolicited messages;
  • attempt to access accounts, roles, or areas of the Service you are not authorized to access; or
  • use the Service for anything unlawful.

6. Moderation

Hosts and our staff may remove, reorder, or skip queue entries and may remove posts, comments, or other User Content at any time, including content that violates these Terms or disrupts an event. We don’t promise to monitor User Content, but we may review, moderate, or remove it and may suspend accounts at our discretion. If you see content that concerns you, contact us at legal@rvip.co.

7. AI features

The Service includes an AI chat assistant (our host persona, “Dr. Scott”) that can chat with you, search for karaoke tracks, and add songs to the queue on your behalf. AI features are powered in part by third-party AI providers that process your messages to generate responses, as described in our Privacy Policy. Dr. Scott is a fictional persona created in tribute to a real person; what it says is AI-generated and is not said or endorsed by him.

  • AI output can be wrong. The assistant generates responses automatically and they may be inaccurate, incomplete, or out of date. AI output is entertainment and convenience — not professional, legal, medical, or financial advice. Don’t rely on it for anything important without checking it yourself.
  • AI memory. Where memory features are offered, the assistant may remember details from your conversations — like your name, favorite songs, and past requests — to personalize future sessions. You will be able to ask the assistant what it remembers, and to clear its memory of you by contacting us at legal@rvip.co (and, where available, in your account settings). Don’t share sensitive personal information (health, financial, government ID) with the assistant.
  • Actions on your behalf. If you ask the assistant to queue a song, it will add the song under your display name, visible to the room, the same as if you queued it yourself.

8. YouTube and other third-party services

Karaoke search and playback use YouTube. By using those features, you agree to be bound by the YouTube Terms of Service. Google’s handling of data in connection with YouTube is described in the Google Privacy Policy. The Service may also link to other third-party sites and services; we aren’t responsible for their content or practices, and your use of them is governed by their own terms.

9. RVIP’s intellectual property

The Service — including its software, design, text, graphics, logos, and the RVIP name — is owned by RVIP or its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for personal, non-commercial purposes in accordance with these Terms. All rights not expressly granted are reserved. Karaoke videos are provided by third parties (such as YouTube channels) and remain the property of their owners.

10. Copyright complaints (DMCA)

We respect intellectual property rights and expect users to do the same. If you believe content on the Service infringes your copyright, send a notice to our designated copyright agent (RVIP, Attn: Copyright Agent, dmca@rvip.co, subject line “DMCA Notice”) that includes: (a) your physical or electronic signature; (b) identification of the copyrighted work claimed to be infringed; (c) identification of the material claimed to be infringing and information reasonably sufficient to locate it; (d) your contact information; (e) a statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law; and (f) a statement, under penalty of perjury, that the notice is accurate and that you are the owner or authorized to act for the owner.

If your content was removed and you believe that was a mistake, you may send a counter-notice to the same address meeting the requirements of 17 U.S.C. § 512(g)(3). We will terminate the accounts of repeat infringers in appropriate circumstances.

11. Text messages

Signing in requires receiving a one-time code by SMS. If you also opt in to event updates, we may text you about upcoming events; marketing consent is optional and not a condition of using the Service. Message frequency varies, and message and data rates may apply. Every marketing text will include opt-out instructions — reply STOP to cancel marketing texts (you’ll still receive sign-in codes you request) and HELP for help. Carriers are not liable for delayed or undelivered messages.

12. Termination

You can stop using the Service, or ask us to delete your account, at any time (see the Privacy Policy for how). We may suspend or terminate your access to all or part of the Service at any time, with or without notice, if we reasonably believe you have violated these Terms, if required by law, or if we discontinue the Service. Sections that by their nature should survive termination (including Sections 4, 9, and 13–17) survive.

13. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT CONTENT (INCLUDING AI OUTPUT AND THIRD-PARTY VIDEOS) WILL BE ACCURATE OR APPROPRIATE, OR THAT DEFECTS WILL BE CORRECTED. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

14. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, RVIP AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATING TO THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS (US$100) OR THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU. NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW.

15. Indemnification

To the extent permitted by law, you agree to indemnify and hold RVIP harmless from claims, damages, and expenses (including reasonable attorneys’ fees) arising out of your User Content, your use of the Service in violation of these Terms, or your violation of any law or the rights of a third party.

16. Dispute resolution; arbitration; class waiver

Talk to us first. Before filing a claim, contact us at legal@rvip.co with a description of the dispute; we’ll try to resolve it informally within 60 days.

Arbitration. If we can’t resolve it informally, you and RVIP agree that any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules and Procedures and its Consumer Arbitration Minimum Standards, rather than in court. JAMS’s rules and fee information are available at jamsadr.com; if you initiate arbitration, your filing fee is capped as provided by those standards (currently US$250), and we’ll pay the remaining arbitration fees as those standards require. Arbitration will take place in San Francisco County, California, or, at your election, by phone, video, or written submissions. The Federal Arbitration Act governs this section.

Exceptions. Either party may bring an individual claim in small claims court, and either party may seek injunctive relief in court for infringement or misuse of intellectual property. You may also bring claims before administrative agencies where the law permits. Nothing in this section waives either party’s right to seek public injunctive relief where that right cannot be waived under applicable law; any claim for public injunctive relief will be decided by a court after arbitration of all arbitrable claims.

Class action and jury waiver. Disputes will be resolved only on an individual basis — not as a plaintiff or class member in any class, consolidated, or representative proceeding — and you and RVIP each waive the right to a jury trial. If the class waiver is found unenforceable as to a particular claim, that claim (and only that claim) must proceed in court, and the rest of this section remains in effect.

30-day opt-out. You may opt out of this arbitration agreement by emailing legal@rvip.co within 30 days of first accepting these Terms, with your name, phone number used for your account, and a clear statement that you want to opt out of arbitration. Opting out does not affect any other part of these Terms.

Governing law. These Terms and any dispute are governed by the laws of the State of California, without regard to conflict-of-laws rules. For disputes not subject to arbitration, you and RVIP consent to the exclusive jurisdiction of the state and federal courts located in San Francisco County, California.

17. Notice to California users

Under California Civil Code § 1789.3, California users are entitled to the following notice: the Service is provided by RVIP, San Francisco, California, and is currently provided to users without charge. Complaints or inquiries may be sent to legal@rvip.co. The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210 or (916) 445-1254.

If you are a California resident under 18 and a registered user, you may request removal of content you posted to the Service by emailing legal@rvip.co with “Minor Content Removal” in the subject line and a description of where the content appears. We will remove it from public view as required by California Business & Professions Code § 22581, though removal may not be complete or comprehensive — for example, where the content was reposted by someone else or where the law requires us to keep it.

18. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will give notice — for example, by posting the updated Terms here with a new “Last updated” date, or by notifying you in the app or by text or email — and material changes will take effect no sooner than 14 days after we give notice, except changes addressing new features or made for legal reasons, which take effect immediately. Your continued use of the Service after changes take effect means you accept them. If you don’t agree, stop using the Service.

19. General

These Terms, together with the Privacy Policy, are the entire agreement between you and RVIP about the Service. If any provision is found unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

20. Contact

Questions about these Terms? Email us at legal@rvip.co, or DM @rviplounge on Instagram.